At Cross That Stitch our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
#1 Processing time: Order verification, production, quality check and packaging. All orders are this process starts within 2 hours after the order is placed. This process takes an additional 2-3 days.
#2 Shipping time: This refers to the time it takes for items to be shipped from our warehouse to your address. International delivery usually takes about 5-8 business days. After placing your order the package usually takes between 7-10 days to arrive at the destination but can take longer from time to time depending on your location and the date you ordered.
Unfortunately we are not responsible and cannot issue refunds for packages that are delayed due to covid-19.
Have a question about shipping? Feel free to message us on Instagram or on our Contact Us page!